Home › Guides › Emergency room claim denied: your rights

Emergency room claim denied: your rights

Emergency care has special protections: no prior authorization, and in-network rates in most cases.

Check my letter free

No prior authorization

Health plans cannot require prior authorization for emergency services.

Symptoms count, not the final diagnosis

Plans must look at the symptoms you had when you went to the emergency room, not only the final diagnosis.

Out-of-network emergency care

Under the No Surprises Act, emergency care is generally covered at in-network rates.

More guides

Sources

  1. 45 CFR 147.138, patient protections including emergency services
  2. CMS: No Surprises, your rights against surprise medical bills