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Prior authorization denied: what to do

When the plan says it had to approve the care first.

Check my letter free

Ask the doctor's office first

They may have requested it, and they can often request it after the fact or appeal for you.

Emergency care

Health plans cannot require prior authorization for emergency services, and must judge them on the symptoms you had.

Appeal in writing

If the plan still says no, appeal in writing before the deadline on your letter.

More guides

Sources

  1. 45 CFR 147.138, patient protections including emergency services
  2. HealthCare.gov: Internal appeals